Privacy Policy
PlayToEarn PTE. LTD. ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your data when using PlayToEarn Business Center.
  1. Introduction
    This Privacy Policy applies to the data PlayToEarn processes in connection with PlayToEarn Business Center, including websites, apps, software, and related services (collectively, the "Platform"). By using our services, you agree to the collection and processing of your data as described in this policy.
  2. Data We Collect
    • Information You Provide
      1. Profile Information: When you create an account or engage in our services, we may collect your name, email, phone number, company name, VAT/TIN, payment information, address, and any identification documents necessary for verification.
      2. Business Content: This includes text, photos, videos, and other media you upload to the Platform for business purposes (e.g., advertisements).
      3. Messages: Any communication you send or receive through the Platform, including emails, chat interactions, and customer support inquiries.
    • Automatically Collected Information
      1. Technical Data: IP address, device type, browser, language preferences, and usage information (e.g., access times, page views).
      2. Cookies and Tracking: We use cookies and similar technologies to enhance user experience and collect data on how you use our Platform. See our [Cookies Policy] for more details.
    • Third-Party Data
      We may receive data from:
      • Business partners, including analytics providers or verification services
      • Public sources or external lead generation platforms.
  3. How We Use Your Data
    We process your data to:
    • Deliver Services: To manage your account, provide analytics, and enable advertising.
    • Personalize Experience: To tailor content, ads, and services based on your preferences.
    • Security and Compliance: For fraud detection, identity verification, and to comply with legal requirements.
    • Improve the Platform: Analyzing interactions for troubleshooting, research, and development.
    • Marketing: With your consent, to send promotional offers. You can opt-out of marketing communications at any time.
  4. How We Share Your Data
    We share your data with:
    • Service Providers: Payment processors (e.g., Stripe, PayPal), cloud hosting, and analytics services.
    • Business Partners: For the provision of specific services, such as advertising tools.
    • Legal Authorities: When required by law, or to protect the rights and safety of our users and partners.
    We ensure that these partners adhere to the highest standards of data protection, and we use Data Processing Agreements with third-party service providers.
  5. International Data Transfers
    Your data may be transferred outside your home country, including to jurisdictions that may not provide the same level of data protection as your country of residence. We use safeguards like Standard Contractual Clauses to ensure data is protected in such transfers.
  6. Data Retention
    We retain personal data as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After the retention period, your data will be securely deleted or anonymized.
  7. Your Rights
    You have the following rights concerning your personal data:
    • Access: Request a copy of the data we hold about you.
    • Rectification: Correct any inaccurate or incomplete data.
    • Erasure: Request deletion of your data, subject to legal requirements.
    • Restriction: Request a restriction on data processing under certain conditions.
    • Objection: Object to data processing for direct marketing purposes.
    • Data Portability: Request to transfer your data to another service provider in a structured format.
    To exercise any of these rights, contact us at [email protected].
  8. Data Security
    We implement robust technical and organizational measures to secure your data, including encryption, access controls, and regular security audits. However, no method of online transmission is 100% secure.
  9. Jurisdiction-Specific Information
    • European Economic Area (EEA) and United Kingdom
      We comply with the General Data Protection Regulation (GDPR). PlayToEarn PTE. LTD. is the data controller, and we have appointed a Data Protection Officer (DPO) to oversee GDPR compliance. You can contact our DPO at [email protected].
    • California Residents
      Under the California Consumer Privacy Act (CCPA), California residents have the right to request:
      • Access to the categories of personal information collected.
      • Deletion of their personal information, subject to certain legal exceptions.
      • Information about data sharing with third parties.
      For CCPA requests, contact us at [email protected]
  10. Cookies and Tracking Technologies
    We use cookies, pixels, and similar technologies to track user behavior on our platform. These help us understand your preferences and optimize service delivery. You can manage your cookie preferences through your browser settings. See our Cookies Policy for more details.
  11. Changes to the Privacy Policy
    We may update this policy from time to time. When changes are made, we will notify you via email or an in-platform notification. Your continued use of the Platform after such updates will constitute your acceptance of the revised policy.
  12. Contact Information
    If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at: [email protected]
Date of Last Revision: October 1, 2024.